Emotional Intelligence and Conflict Management

The biggest obstacle most leaders face is themselves. We’re all human, and as such, we have emotional baggage. You might think you can hide it, but eventually everything comes to the surface. This course teaches your leaders to be more self-aware, self-managed, empathetic, and socially skilled. Help them to understand the anatomy of their emotions and equip them to utilize that knowledge to increase professionalism in the workplace. Supplying your leaders with this fool-proof message to handle conflict will greatly reduce your employee turnover and the sticky situations that dominate your HR manager’s world.